Refunds are possible – policies vary depending on the type of trip and timing of your cancellation. The closer you are to departure, the less likely we will be able to refund you 100%. Cancellations are subject to the regulations and cancellation fees set by BSSC, tour operators, and agents carrying out services. There is no refund for unused services. Please check specific policies for your trip. We also recommend that vacationers purchase travel insurance and can provide more info upon request.